A little stuck?
Let’s un-gloop it.

Swipe in a direction to move the Gloops together. Collect each Gloop’s matching candy to open its UFO, then get the whole crew aboard. Watch out for open edges: a Gloop falling off ends the round.

Use Undo to rethink a move or Restart to try from the beginning. Cracked tiles break after you leave them, so plan your route carefully.

Green Gloop is available from the start. Other Gloops join your collection when you first encounter them as playable characters in a level. You don’t need to win that level first. Keep exploring the worlds to meet the whole crew.

Sign into the same Apple App Store or Google Play account used to buy No Ads, connect to the internet, then open Settings → Restore Purchases in the game. Allow the store to finish checking your purchases.

No Ads is a one-time purchase, not a subscription. It removes gameplay banners and level-completion interstitials. A purchase on one platform does not transfer to the other platform. If it still isn’t restored, email us with the store, app version, and the relevant order reference; remove other personal details from screenshots.

The game can show a banner during gameplay and interstitial ads between completed levels, beginning with Sunny Days, Level 3. The optional No Ads purchase removes both. Store pricing is shown in your local currency before you buy.

Usage Analytics and advertising are separate choices. Turning off Usage Analytics does not remove ads. Where required, advertising privacy choices are available under the game’s privacy settings.

Payments and refunds are handled by the store where you bought the game content. Use Apple’s purchase support or Google Play’s refund help. Eligibility is determined by the store and applicable consumer law. Contact us if you need help identifying a purchase.

Progress, best moves, discoveries, and settings are saved on your device. There is no Gloop & Go account or cross-device cloud-save service. Device backup behavior depends on your operating system and settings.

Deleting the app or its data can remove your progress. Restoring No Ads restores the purchase, not your level progress.

Open Settings to change Music, Sound Effects, Haptics, and Reduce Motion. Optional Usage Analytics requires an eligible age-group choice and explicit agreement before collection. Review it under Settings → Privacy & analytics. Turning it off stops future optional analytics collection; it does not delete events already sent.

Close and reopen the game, then check for an update. If it happens again, email us your device model, operating-system version, app version, world/level, and steps that led to the problem. A screenshot can help—please avoid including personal information.

Try contacting us before uninstalling: game progress is stored locally and may be lost when the app is removed.